Fast Free Delivery & Easy Returns

WORLDWIDE DELIVERY AVAILABLE

PLEASE NOTE: We will endeavour to get your order out as soon as possible but we cannot guarantee next day delivery as we are working with a small team.

OUR CLICK & COLLECT SERVICE IS TEMPORARILY UNAVAILABLE

McElhinneys Express Van – Guaranteed Next Day Delivery from Monday to Friday 

IF YOU HAVE OPTED FOR OUR EXPRESS LOCAL DELIVERY, you will receive a confirmation email when the order is ready for shipment and the order will be with you that day or the next working day during business week (Monday to Friday). Orders placed from Friday through to Sunday will be shipped on the Monday.

As always we are available for you to phone on (074) 9131217 or email us at [email protected]


TIME TO DELIVERY - REPUBLIC OF IRELAND AND NORTHERN IRELAND

We are delighted to offer customers from the Republic of Ireland and Northern Ireland Free Next Day Delivery* on orders over €49. Next Day Delivery applies to orders which are confirmed before 2pm Monday to Thursday.  We offer FREE Delivery on purchases €49 and all gift card sales. We charge €4.95 postage for purchases less than €49. We charge €12.50 to deliver heavy homeware items which include crystal vases, all saucepan sets etc.

If an order is confirmed on a Friday before 2pm it will be dispatched on Friday and should be delivered on Monday. All orders processed after 2pm Friday through to Sunday will be dispatched for delivery on Tuesday.

DPD is our primary courier for this region, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a track and trace number. You can check the status of your order on www.dpd.ie If you have any queries about the status of your order, please do not hesitate to contact us at [email protected].  From time to time we may use An Post depending on the item.

TIME TO DELIVERY - UK & SCOTLAND

We are delighted to offer our customers form the United Kingdom Fast Delivery and we charge €4.95 for this service.

If you are ordering for delivery to the UK (excluding NI) PLEASE NOTE that as from January 1st 2021 when the Brexit Transition period ends you may see some changes when you shop on mcelhinneys.com. These changes could include: VAT, if applicable, being due in the country of delivery, or your package may be subject to customs duties, taxes and fees. These costs will be payable by the person receiving the goods. Any returns from the UK (excluding NI) may incur costs including transport costs, as well as any associated import fees or customs where applicable. These costs will be payable by the person returning the goods.

Customers from United Kingdom, Scotland & Wales can expect delivery of their orders within 2 to 4 days. Customers in city destinations may receive their parcels swifter than customers from rural areas. Royal Mail are our chosen postage partner in the UK, from time to time we may use An Post or DPD courier depending on the item.

TIME TO DELIVERY - REST OF THE WORLD

Delivery can take up to 10 days to European countries and 20 days for Rest of World.

We do not ship goods to the following countries - Bulgaria, Iceland, Romania, Tunisia and Turkey. We reserve our right to cancel a transaction to these areas. If you are having problem processing your transaction, please call us on 0749131217.

We charge up to €30.00 on purchases dispatched to European and Rest of World - the rate is calculated at the point of purchase. Heavy homeware items which include crystal, Denby, all saucepan sets etc. cost between €55.00 and €70.00.

We use DPD and An Post registered courier services. For all parcels dispatched using DPD, the recipient will receive a notification email to confirm the goods have been dispatched along with a track and trace number. You can check the status of your order on www.dpd.ie

If you fail to receive a tracking number please contact us at [email protected]

SHIPPING FEES BY REGION

REGIONSSHIPPING FEESSHIPPING FEES – HEAVY GOODS
Ireland & Northern Ireland If under €49 = €4.95 If Over €49 = Free €12.50
United Kingdom & Islands Standard Rate €4.95 €12.50
France €16.00 €55.00
Germany €13.00 €55.00
Netherlands €17.00 €55.00
Belgium €12.00 €55.00
Luxembourg €23.00 €55.00
Austria €16.00 €55.00
Czech Republic €18.00 €55.00
Denmark €13.00 €55.00
Poland €19.00 €55.00
Lithuania €24.00 €55.00
Hungary €21.00 €55.00
Slovakia €16.00 €55.00
Slovenia €16.00 €55.00
Sweden €15.00 €55.00
Spain €17.00 €55.00
Italy €19.00 €55.00
Latvia €23.00 €55.00
Estonia €20.00 €55.00
Cyprus €20.00 €55.00
Finland €19.00 €55.00
Portugal €13.00 €55.00
Bosnia €22.00 €55.00
Liechenstein €22.00 €55.00
Croatia €16.00 €55.00
Serbia & Montenegro €21.00 €55.00
Switzerland €17.00 €55.00
Greece €19.00 €55.00
Norway €25.00 €55.00
Malta €22.00 €55.00
Ukraine €20.00 €55.00
Georgia €22.00 €55.00
Australia €30.00 €70.00
New Zealand €30.00 €70.00
USA €30.00 €70.00
Canada €30.00 €70.00
Mexico €30.00 €70.00
Brazil €30.00 €70.00
China €30.00 €70.00
UAE €30.00 €70.00
Qatar €30.00 €70.00
Saudi Arabia €30.00 €70.00
South Africa €30.00 €70.00
Israel €30.00 €70.00
Russia €30.00 €70.00
India €30.00 €70.00

*These fees are based on parcel weight of 3kgs and if order placed is over this we will be in contact to organise further shipping fee.


COLLECT IN-STORE

In line with the new Government Restrictions, our Click & Collect Service will no longer be in operation online or over the phone from today 6th January. Existing Click & Collect orders will be available at our drive through facility at the back entrance to the shop via Chestnut Road (opposite Aldi). Please see location on this link: McElhinneys Click & Collect 

We are delighted to announce that we will now be offering a Free Express Local Delivery over €49 which is guaranteed Next Day Home Delivery for phone and online orders for customers within 15km of McElhinneys.

We care about our customers safety and wellbeing, so with that in mind we have decided to launch a bespoke offering for our local community. We will now be offering an Express Local Delivery Service which is guaranteed Next Day Home Delivery for phone and online orders for customers within 15km of McElhinneys. Order by 2pm to avail of Express Delivery, which is free on orders over €49 and €3.95 on orders under €49.

WHAT HAPPENS AFTER I PLACE AN ORDER?

When your order is placed we will send you an email to confirm all your details are correct. Once we have dispatched your item(s), you will receive a second email from us noting your delivery information and tracking number where applicable.

GIFT CARDS

We offer FREE post for all Gift Cards ordered. Gift Cards will be dispatched within 24 hours of order and can be personalised with a message if requested at the time of order.

All Gift Card orders are sent with An Post postal service.

Please note - Gift Cards cannot be returned once purchased and cannot be exchanged for cash or other gift cards. Gift cards purchased in-store or on our website cannot be used as a form of payment on the website; they may only be used in-store. We cannot take responsibility for any gift cards that are lost, stolen or used by someone other than your recipient after delivery. Make sure your recipient has received their gift card, as it is their responsibility to keep the Gift Card safe.

We use reliable postal services however we shall be under no liability for any delay or failure to deliver the parcels within the estimated timescales.